Terms of Service

Last updated: 16 July 2026

These Terms of Service ("Terms") are a legal agreement between you and MindBodyHuman Pty Ltd (ABN registered in Australia) ("MindBodyHuman", "we", "us", "our"). They govern your access to and use of the MindBodyHuman mobile application, together with any related content, features, sessions, and services we provide (together, the "App"). By creating an account, subscribing, or otherwise using the App, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the App.

1. About the App

MindBodyHuman is a habit and lifestyle app that helps people self-manage chronic health conditions through everyday lifestyle changes. When you sign up, you complete a short onboarding, and the App builds you a personalised habit plan. From there you can log daily check-ins, symptoms and cycle information, and follow guided movement, breathing, and mindfulness sessions.

The App is designed to support and complement the care you receive from your doctor and other health professionals. It is not a substitute for that care, and it is not a medical device.

2. Not Medical Advice

This is important, so please read it carefully. MindBodyHuman does not provide medical advice, diagnosis, or treatment. Everything in the App, including your habit plan, insights, articles, coaching text, and session guidance, is educational and evidence-informed lifestyle information only. It is general in nature and is not personalised medical advice for you.

The App is not a medical device. It is not intended to diagnose, treat, cure, monitor, or prevent any disease or medical condition, and it must never replace the advice, diagnosis, or treatment of a qualified healthcare professional.

Always speak with your doctor or another suitably qualified health professional before making changes to your health routine, medication, diet, or exercise, and especially if you have a diagnosed condition, are pregnant or breastfeeding, are taking medication, or are experiencing new, unusual, or worsening symptoms. Never disregard or delay seeking professional medical advice because of something you have read or done in the App.

If you think you may be having a medical emergency, call your local emergency services immediately (000 in Australia) or go to your nearest emergency department. The App is not designed for emergencies and must not be relied on in one.

3. Eligibility

You must be at least 18 years old to create an account and use the App on your own behalf. If you are under 18, you may only use the App with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf and supervises your use. By using the App, you confirm that you meet these requirements and have the legal capacity to enter into these Terms.

4. Your Account

To use most features you will need to create an account. You agree to provide accurate, current, and complete information when you register and to keep it up to date. You are responsible for keeping your login details confidential and for all activity that happens under your account. Please tell us straight away at hello@mindbodyhuman.io if you believe your account has been accessed without your permission. You must not share your account or let anyone else use it.

5. Acceptable Use

You agree to use the App lawfully and respectfully. In particular, you agree not to:

• Use the App for any unlawful purpose or in breach of these Terms
• Attempt to reverse-engineer, decompile, or disassemble the App, or otherwise try to access its source code
• Copy, modify, reproduce, or distribute App content without our written permission
• Attempt to access, collect, or misuse information about other users
• Introduce malicious code, or interfere with or disrupt the App, its infrastructure, or its security
• Use automated tools to scrape, harvest, or extract data from the App
• Misrepresent your identity or impersonate any person or organisation

6. Health Data and Privacy

Using the App involves collecting and processing personal information, including sensitive health information such as your conditions, symptoms, and cycle. Our Privacy Policy explains what we collect, how we use and store it, and the choices and rights you have. By using the App, you agree to the handling of your information as set out in that policy.

7. AI-Generated Content

Some parts of the App, such as plan explanations and coaching text, are generated with the help of third-party artificial intelligence tools. This content is produced automatically and may not always be accurate, complete, or suitable for your situation. It is provided as general lifestyle information only and is subject to the "Not Medical Advice" section above. Please use your own judgement and check with a health professional where appropriate.

8. Apple HealthKit Integration

The App can integrate with Apple HealthKit to read health data such as sleep and activity information. This integration is optional and only happens with your explicit consent, which you can withdraw at any time in your device settings. Data obtained through HealthKit is used solely to personalise your experience within the App. We do not use HealthKit data for advertising or marketing, we do not sell it, and we handle it in line with Apple's HealthKit requirements and our Privacy Policy.

9. Payments and Subscriptions

Some features of the App are offered as paid early access or on a subscription basis. Where a feature or plan is paid, we will tell you the price, the billing period, and what is included before you commit to paying.

Payments are processed securely by our third-party payment provider, Stripe. When you pay, you provide your payment details directly to Stripe, and your use of Stripe's payment services is subject to Stripe's own terms and privacy policy. We do not store your full card details on our systems. You confirm that you are authorised to use the payment method you provide.

If you purchase a subscription, it renews automatically at the end of each billing period (for example monthly or yearly) at the then-current price, unless you cancel before the renewal date. We will charge the payment method you have on file. If we change subscription pricing, we will give you reasonable notice before the change takes effect, and the new price will apply from your next renewal.

You can cancel your subscription at any time through the App or by contacting us at hello@mindbodyhuman.io. When you cancel, you will keep access to paid features until the end of your current paid period, and you will not be charged again after that. Early access purchases are for the App as it exists at the time, and features may change, be added, or be removed as the App develops.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Where those guarantees apply, you may be entitled to a repair, replacement, or refund for a major failure, and to compensation for reasonably foreseeable loss or damage. Nothing in this section limits those rights. Outside of your rights under the Australian Consumer Law, payments are generally non-refundable except where required by law or where we decide, at our discretion, to offer a refund. If you believe you are entitled to a refund, contact us and we will work with you in good faith.

10. Intellectual Property

All content, features, and functionality of the App, including text, graphics, logos, design, habit and session content, insights, algorithms, and software, are owned by MindBodyHuman Pty Ltd or our licensors and are protected by Australian and international intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, and revocable licence to use the App for your own personal, non-commercial use in line with these Terms. You may not reproduce, distribute, publicly display, or create derivative works from any part of the App without our express written consent.

11. Third-Party Content and Credits

Some yoga pose illustrations in the App are created by dDara and monkik, sourced via Flaticon and used under their licence terms. Pose descriptions draw on openly licensed sources. All other content, including tai chi and qi gong illustrations, is owned by MindBodyHuman Pty Ltd.

12. Disclaimers

To the extent permitted by law, the App is provided on an "as is" and "as available" basis. We do not warrant that the App will be uninterrupted, error-free, secure, or free of harmful components, or that its content will be accurate, reliable, complete, or suitable for your particular purpose.

Health outcomes are different for everyone. We do not promise any specific health result or symptom improvement from using the App. What you experience will depend on your individual circumstances, how consistently you follow your plan, and many other factors outside our control.

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law or other laws that cannot lawfully be excluded. Where the law implies a guarantee that we are permitted to limit, our liability for breach of that guarantee is limited, at our option, to re-supplying the relevant services or paying the cost of having them re-supplied.

13. Limitation of Liability

This section applies only to the extent permitted by law and does not exclude or limit any rights or guarantees you have under the Australian Consumer Law that cannot lawfully be excluded.

To the maximum extent permitted by law, MindBodyHuman Pty Ltd and its directors, employees, contractors, and advisors will not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from your use of, or inability to use, the App, including loss of profits, data, or goodwill.

To the maximum extent permitted by law, and subject to your non-excludable rights, our total liability to you for all claims arising from or connected with the App will not exceed the amount you paid us (if any) in the twelve months before the event giving rise to the claim.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless MindBodyHuman Pty Ltd and its directors, employees, contractors, and advisors from any claims, damages, losses, or reasonable expenses arising from your misuse of the App, your breach of these Terms, or your breach of the rights of a third party. This does not apply to the extent the loss was caused by our own negligence or wrongdoing.

15. Modifications to These Terms and the App

We may update these Terms from time to time, for example to reflect new features, changes to the law, or changes to how the App works. If we make material changes, we will let you know by posting the updated Terms in the App or on our website and updating the date above. Your continued use of the App after the changes take effect means you accept the updated Terms. We may also change, suspend, or discontinue features of the App as it develops.

16. Termination

You can stop using the App and delete your account at any time by contacting us at hello@mindbodyhuman.io. We may suspend or end your access to the App if you breach these Terms, if we reasonably need to for legal, security, or operational reasons, or if we stop offering the App. Where it is reasonable to do so, we will give you notice. If you have paid for a subscription, ending your access does not affect any refund rights you may have under the Australian Consumer Law.

17. Governing Law

These Terms are governed by the laws of the State of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria and the courts able to hear appeals from them. Nothing in this section limits your rights to bring proceedings, or seek remedies, that cannot be excluded under the Australian Consumer Law.

18. Severability

If any part of these Terms is found to be invalid or unenforceable, that part will be read down or removed to the minimum extent necessary, and the rest of the Terms will remain in full force and effect.

19. Contact Us

If you have any questions about these Terms, please get in touch:

MindBodyHuman Pty Ltd
Email: hello@mindbodyhuman.io
Website: www.mindbodyhuman.io