Privacy Policy

Last updated: 16 July 2026

MindBodyHuman Pty Ltd ("MindBodyHuman", "MBH", "we", "us", "our") builds a mobile app that helps people self-manage chronic health conditions through everyday lifestyle habits across movement, nutrition, regulation, rest and connection. Your health information is personal, and we treat it that way. This policy explains what we collect, why, how we protect it, and the choices you have.

We are an Australian organisation, and we handle your information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). By using the app, you agree to the practices described here. If you do not agree, please do not use the app.

1. What This App Is (and Is Not)

MindBodyHuman is a lifestyle and wellbeing app. It is not a medical device. It does not diagnose, treat or cure any condition, and it is designed to work alongside the care you receive from your own health professionals, not to replace it. Please see the Medical Disclaimer near the end of this policy.

2. Information We Collect

Account information. Your name, email address, sex, and age group.

Onboarding answers. The conditions, symptoms, goals and lifestyle details you tell us about when you set up your plan.

Daily activity in the app. Check-ins on sleep, energy and mood, symptom and pain logs, and which habits you complete. If you choose to track a cycle, we also collect the cycle and period information you enter.

Optional content you create. Journal entries, including text you type and voice dictation you record, and any posture or movement photos you choose to capture.

Location, only if you allow it. If you turn it on, we use your approximate location for one purpose only: to work out your local sunrise and sunset times so we can suggest better timing for circadian habits. You can decline this and the rest of the app still works.

Technical information. Basic device and app details, such as device type, operating system and app version, and how you use the app, so we can keep it running well.

3. How We Use Your Information

We use your information to:

• Build and personalise your habit plan around your conditions, symptoms and daily patterns
• Track your progress and adapt your plan over time
• Show you insights and plain-language explanations of why each habit is suggested for you
• Keep your account secure and provide support
• Communicate with you about your account and meaningful product updates
• Improve the app using de-identified and aggregated analysis

Your health and cycle data exist for one reason: to make your plan better. We never sell your personal information, and we never will.

4. AI Processing

Some features use third-party AI models, including large language models, to turn your answers into personalised plan explanations and coaching text. When we send information for AI processing, we de-identify it where practical, and it is used only to generate your own content. Where the option is available to us, we do not permit your data to be used to train third-party models. We do not sell your data to AI providers or anyone else.

5. Apple HealthKit

If you connect Apple Health, we read and write only the data categories you explicitly authorise, currently workout sessions and mindfulness sessions, so your progress stays in sync across the app and Apple Health. We use this data solely to support your plan inside the app. HealthKit data is never used for advertising, never sold, and never shared with third parties for their own purposes. This is consistent with Apple's HealthKit requirements. You can turn this permission off at any time in your device settings.

6. Camera and Photos

Some features use your device's camera, with your permission, for posture and movement assessments and for photo journaling. Posture and movement photos are processed on your device to generate your insights. Photos you attach to a journal entry are stored securely against your account. These images are never sold and never shared for advertising. You can decline camera access and the rest of the app works fully without it.

7. Payments (Stripe)

We use Stripe to process early-access and subscription payments. When you pay, your card details are entered into and handled by Stripe, a global payment provider. MindBodyHuman does not see or store your full card number. We receive limited information from Stripe to manage your purchase, such as confirmation of payment and your subscription status. Stripe handles your payment data under its own privacy policy, which we encourage you to read.

8. How We Store and Protect Your Information

Your data is stored using Firebase and Google Cloud infrastructure, with encryption in transit and at rest. We apply appropriate technical and organisational safeguards to protect your information against unauthorised access, loss, misuse or disclosure. Access is limited to what is needed to run the service. No online service can promise perfect security, but protecting your information is a priority we take seriously.

9. How We Share Information

We do not sell, rent or trade your personal information. We share it only in these limited cases:

• Trusted service providers. Providers who help us run the app, such as Firebase and Google Cloud for storage, Stripe for payments, and AI providers for generating your content. They process data on our behalf under their own privacy and security obligations.
• De-identified and aggregated data. Information that cannot reasonably identify you may be used for research, reporting and improving the service.
• Legal reasons. Where we are required to by law or valid legal process.
• With your consent. Anywhere else, only if you ask us to or clearly agree.

10. Your Rights and Choices

Under the Australian Privacy Act 1988 you can:

• Access the personal information we hold about you
• Ask us to correct information that is wrong or out of date
• Export a copy of your data in a portable format
• Delete your account and the personal information linked to it
• Withdraw a permission or consent at any time

You can export or delete your account and data from within the app, or contact us at hello@mindbodyhuman.io and we will help. Deletion is permanent.

11. Data Retention

We keep your personal information for as long as your account is active or as needed to provide the service. When you delete your account, we remove your personal information within 30 days, unless we are required to keep some of it to meet a legal obligation.

12. Children's Privacy

The app is intended for adults and is not for anyone under 16. We do not knowingly collect information from children under 16. If you believe a child has provided us information, please contact us and we will delete it.

13. Changes to This Policy

We may update this policy from time to time. If we make a material change, we will update the "Last updated" date and, where appropriate, let you know in the app or on our website. Continuing to use the app after an update means you accept the revised policy.

14. Medical Disclaimer

MindBodyHuman supports healthy lifestyle habits and general wellbeing. It is not a medical device and does not provide medical advice, diagnosis or treatment. It is designed to work alongside your own health professionals, not to replace them. Always speak with a qualified healthcare professional about your health and before making changes to your care. If you are experiencing a medical emergency, contact your local emergency services immediately.

15. Contact Us

If you have any questions about this policy or want to exercise your privacy rights, please get in touch:

MindBodyHuman Pty Ltd
Email: hello@mindbodyhuman.io
Website: www.mindbodyhuman.io